Client Policy and Procedure Agreement

Client Policy and Procedure Contract:

Thank you for choosing Elev8 Esthetics! : This contract outlines the policies and procedures for services provided at our office. By signing below, you acknowledge that you have read and understood this information.

  1. Appointment Scheduling & Cancellations:

Tardiness: Appointment times are as scheduled and cannot extend beyond the stated time to accommodate late arrivals. Please  be on time to your appointment.

Sickness: Skin care and other esthetic services are not appropriate care for infectious or contagious illness.

Scheduling: Appointments can be made by phone, email, or online booking system. A credit card number may be required to hold the appointment.

Cancellation: We require a minimum of 24 hours’ notice to cancel or reschedule an appointment without a fee. Late cancellations or no-shows will be charged the full appointment price. You are responsible for paying the missed appointment/late cancellation fees. **Waive Fee: Appointments rescheduled within 24 hours due to sickness or emergency, fee will be waived as a one-time courtesy.

  1. Client Intake & Consultation:

Client Intake Form: A new client intake form must be completed before your first service. Please disclose any allergies, medical conditions, medications, or recent surgeries that may impact your service.

Consultation: A consultation will be conducted before each service to discuss your skin concerns, goals, and suitability for the desired treatment.

  1. Service Pricing & Payment:

Pricing: Current service prices are listed on our website and in our office brochure. Prices are subject to change.

Payment: Payment is due at the time of service. We accept Zelle, cash, credit cards, and debit cards. Gratuities are always appreciated.

  1. Gift Certificates:

Gift certificates are available for purchase and make excellent gifts.

Gift certificates are non-refundable but may be used towards any service at Elev8 Esthetics.

Expired gift certificates will not be honored.

  1. Client Conduct:

Elev8 Esthetics is committed to providing a professional and relaxing environment for all clients.

We ask that clients arrive on time for appointments and dress appropriately for services.

Disruptive or abusive behavior will not be tolerated. Management reserves the right to refuse service to any client.

  1. Privacy Policy:

Elev8 Esthetics respects your privacy. All client information will be kept confidential and will not be shared with third parties without your written consent.

  1. Client Responsibility:

Clients are responsible for disclosing all relevant medical history and allergies.

Clients are responsible for following pre- and post-treatment instructions provided by their esthetician.

Clients should inform their esthetician of any changes in their health or medications before their appointment.

  1. Disclaimer:

Skincare results may vary depending on individual factors. Elev8 cannot guarantee specific outcomes from any treatment. We recommend a series of treatments for optimal results.

  1. Governing Law:

This Contract shall be governed by and construed in accordance with the laws of the State of Florida.

  1. Agreement:

By signing this contract, you agree to the policies and procedures outlined above.

Client Signature: _________________________ Date: ______________

Elev8 Esthetics Representative:   _________________________  Date: ______________